We accept all major credit cards, Zelle and Paypal.
Payment
Balance is due upon reservation.
Before 7 days advance of trip: full credit or refund minus 15% administrative fees.
Within 7 days of trip, full credit if used within a week, subject to availability.
Half credit for a future season. No refund.
Payment
Deposit: half of the trip price will hold your spot
Balance: due in full 30 days prior to trip.
Cancellation
Before 30 days advance of trip:
-Full refund minus $250 or
-Full credit for other trip within 24 months.
Within 30 days of trip:
-No refund for any reason
-Full credit for other trip within 24 months.
If we cancel a trip, we will refund the full trip amount.
Within 7 days of trip:
-Half credit for other trip within 24 months
We will not cancel a trip that has 5 or more people on it.
We will guarantee your trip to run with 4 people for a 5% surcharge.
We will guarantee your trip to run with 3 people for a 10% surcharge.
We will guarantee your trip to run with 2 people for a 25% surcharge.
The surcharge will be included with the payment of your balance one month before trip if nobody else has signed up by then.
If more people join trip within that month, we’ll refund the surcharge or portion of it that pertains to the final number of paying participants.
If feasible, you may switch to a comparable trip.
Please INSURE your trip.
Payment
Reserve your custom trip date by having four participants make non-refundable $250 deposits each, OR one person can make a non-refundable $1,000 “save the date” deposit. Balance is due 30 days before trip.
Though the date may be reserved for the group, a deposit is required for each person to guarantee their space. For trips in our peak months of November, February, and March, we recommend reserving with 6-8 months lead time.
We are happy to offer custom trips at the same price as a comparable trip published on our website when the custom trip has 8-9 participants. If the trip has fewer, we can still run the trip with a surcharge per person.
Cancellation
More than 30 days in advance of a custom trip: full refund minus $250/person, or full credit for another available date within 24 months.
Within 30 days of trip: no refund for any reason.
Please INSURE your trip.
Payment
Reserve the Date: non-refundable $1000
(pro-rated if this is more than half of your total)
Deposit 4 months before trip; half the trip price for expected number of participants is due to guarantee kayaks.
Balance: due in full 30 days prior to trip.
We recommend reserving 9-18 months in advance for best availability of dates and kayaks.
Cancellation
Before 4 months advance of trip: full refund minus $1000 (or original pro-rated Reserve the Date deposit), or fully transferable to another trip within 24 months.
4 months to 30 days advance of trip: refund half of trip value. All but $1,000 is transferrable to another date within 24 months.
Within 30 days of trip: no refund or transfer for any reason.
Please INSURE your trip.
